Enhancements

An enhancement will be made to the Hanover Direct WEB application on ( date). The decline purchase order function has been changed to Not Accepted Individual purchase orders. This function is available for Inventory purchase orders as well as Drop Ship orders. When you go to the EDI site ( http://edi.hanoverdirect.com ) to view purchase orders, you will have two options either "I Accept this purchase order" or "I do not accept this purchase order".

The "I Accept this purchase order" feature has not changed. By clicking on the radio button in front of the statement and entering your name and date (xx/xx/xxxx) then submitting the purchase order, you have accepted the information from this order.

In viewing the purchase order, if you do not agree with the information you will now click on the radio button in front of the statement "I do not accept this purchase order". By doing this, you must enter your name, date (xx/xx/xxxx), Email address and within the comment box the reason you are not accepting. All fields are mandatory. If you do not place information within these boxes, an error message will be displayed.

Error message for missing reason for Not Accepting purchase order.

Error message for missing email address for Not Accepted purchase order.

Error message for missing date or name for Not Accepted purchase order.

Once all fields are completed you will activate the submit button. The purchase order will move from “New Individual Purchase Orders to the Not Accepted Individual Purchase order. By activating the submit button it will also send an email to the appropriate buyer/drop ship department with the reason for Not Accepting. It will be up to the buyer/drop ship department to contact the correct person to resolve this purchase order with in a timely manner. This process will also work for Inventory Change Purchase orders.

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Resolution for Inventory Purchase order would be to issue a changed purchase order or enter the Not Accepted Individual Purchase Order Queue and accept the original order. For Drop Ship, solution is either cancellation of a customers order or enter the Not Accepted Individual Purchase Order Queue and accepts the original order.

Sample Inventory Email

>From: ediadmin@hanoverdirect.com[SMTP:ediadmin@HANOVERDIRECT.COM]

>Sent: Wednesday, September 07, 2005 3:13:58 PM

>To: ediadmin@hanoverdirect.com; ediadmin@hanoverdirect.com

>Subject: Not Accepted Purchase Order

>

Buyer -- The vendor has not accepted this purchase order due to the Vendor's Comments contained within this email. Please contact the vendor to resolve this issue. If a change needs to be made to the purchase order, make the change within MACS and update purchase order so the change flows over to the EDI WEB Application. If you have any questions, please contact ediadmin@hanoverdirect.com.

NOT ACCEPTED PURCHASE ORDER

Purchase Order Number: 100074190

Division: 21

Partner: ZZ 878423839

HDI Vendor #: 017201

Vendor Name: GALE PACIFIC

Buyer: EDI TESTING

Vendor Comments: Item is not longer available

Not accepted by: EDI Coordinator 09/07/2005

Sample Drop Ship Email

>From: ediadmin@hanoverdirect.com[SMTP:ediadmin@HANOVERDIRECT.COM]

>Sent: Wednesday, September 07, 2005 3:26:53 PM

>To: ediadmin@hanoverdirect.com;

>Subject: Not Accepted Purchase Order

>

Drop Ship Department -- The vendor has not accepted this Customer's order due to the Vendor's Comments contained within this email. Please contact the correct person immediately to resolve this issue in a timely matter. This order will stay in the 'Not Acknowledged queue' until the order is cancelled through MACS or the vendor accepts the order. If you have any questions, please contact ediadmin@hanoverdirect.com for assistance.

NOT ACCEPTED PURCHASE ORDER

Purchase Order Number: P70908000101

Division: 40

Partner: ZZ 878423839

HDI Vendor #: 017201

Vendor Name: GALE PACIFIC

Buyer:

Vendor Comments: cost is incorrect. Should $25.00

Not Accepted By: EDI Coordinator 09/07/2005

If you have any question regarding this change, please contact the Hanover Direct Edi Coordinator;

ediadmin@hanoverdirect.com

Phone: 717-637-6000 (ask of the Edi coordinator)

Fax: 717-633-3191